Got a question? The Panic Room is happy to help!

Check out our FAQ section below which should cover any question you may have.

If it doesn’t, feel free to contact our support team via Live Chat, Contact Page, call us on 01474 450029 or send us an email directly at – dontpanic@thepanicroom.net

Find answers to all of your
questions here

What is Panic Stations?

Panic Stations is the new and exciting experience from The Panic Room Gravesend.

Our huge laser tag arena has an eye-popping cyberpunk theme, using the latest technology and creative game designs, this is laser tag like no other.

If I’m late, can I still play?

Yes, however, you may have a reduced session.

I need to reschedule my reservation!

Depending on notice, you can do so by emailing or calling us.

How many people can play at once?

Bookings are available for 4 to 14 players

What if I don't know exactly how many people will be coming?

You can simply book for 4 players which is the minimum and then pay for any extras on the day.

Is the experience private?

Yes! All bookings at Panic Stations are private, it will always be just you & your group.

Do I need a reservation?

We recommend booking in advance to ensure that you reserve the time and date you require.

Is the experience autism friendly?

As part of our setup we are able to make many adjustments on the day to reduce or remove the background music, change volumes or silence weapons as well as reduce or remove flashing of guns to cater to different needs.

Have any further questions about how we may be able to accommodate? Drop us an email

How long is a session?

Sessions are 1 hour long and are made up of multiple different game modes of your choosing.

Want to extend? Just contact us, and you can add extra sessions of 30 minutes.

Are there any age restrictions for participants?

We recommend age 8+

Do I have to arrive in advance?

You need to arrive approx 10 minutes before your booked session to check in and use facilities if required.

What should I wear?

We recommend wearing clothes that are comfortable for moving around.

We don’t recommend crocs, heels, flip-flops or sandals.

Is there an age limit for Hypershock? Is it safe?

Hypershock is only available for players 15+

Hypershock is an optional extra that isn’t required to play for £2.50 per person

It’s completely safe for regular use. However, players with Pacemakers cannot use them in case of interference.

Is Laser Tag wheelchair accessible?

At this time the arena isn’t wheelchair accessible

Do you do birthday parties?

We are always happy to host birthday groups to our Laser Tag.

We don’t have a dedicated room for parties however our lounge area is suitable for groups to gather, have food & drink and play other activities such as Air Hockey, Arcades & Mini Golf.

We also now allow for private hire of the venue for only £280 an hour, interested in booking this? Drop us an email to book in